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Сookie policy

Effective from: February 7, 2020.

1. Introduction

Start 2 Pay Limited (hereinafter – ‘the Company’ or ‘we’), private limited liability company, registered in the Cyprus Department of Registrar of Companies and Official Receiver on 2012-12-03, legal entity code: HE 316018, address: Spyrou Kyprianou, 79, PROTOPAPAS BLDG, 2nd floor, Flat/Office 201, 3076, Limassol, Cyprus.

This Cookies Policy provides you with information about cookies we use and how to control them for our website

2. Contact us

Any questions, comments and requests regarding this Cookies Policy should be addressed by writing to us at: Start 2 Pay Limited, J Spyrou Kyprianou, 79, PROTOPAPAS BLDG, 2nd floor, Flat/Office 201, 3076, Limassol, Cyprus or by sending an e-mail to:

3. About Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises those cookies. Cookies are useful because they allow our website to recognise your device.

4. What Cookies do we use?

Some cookies are allocated to your device only for the duration of your visit to a website, and these are called ‘session based’ cookies. These cookies automatically expire at the end of the user session, when the web browser is closed.

Another type of cookie known as ‘persistent cookies’ consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).

Our website may use five types of cookies: strictly necessary cookies, functionality cookies, analytics cookies, targeting cookies or third party websites’ cookies.

The list of specific cookies that we use on our website, typical parameters, storage period etc. is available below:

1) Strictly Necessary Cookies – these cookies are essential in order to enable you to move around our website and use its features, such as accessing secure areas of our website. These temporary cookies last only as long as your web browser is open and are used for technical purposes such as enabling better navigation on our website. The website may not function properly without these cookies. More information about Strictly Necessary Cookies is available in the table below:

Type of Cookie Source Expiry
Session cookie PHPSESSID Session
Persistent cookie __cfduid 1 month

2) Functionality – these cookies allow our website to remember choices you make (e.g. your user name, language or the region you are in), so that our website can offer you improved and more personalized functions.

More information about Functionality Cookies is available in the table below:

Type of Cookie Source Expiry
Persistent cookie pll_language 1 year

3) Analytics – these cookies analyze how our website is being accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve our website. Analytics cookies allow us to better understand our website visitors so that we can improve how we present our content or to improve our website by measuring any errors that occur.

More information about Analytics Cookies is available in the table below:

Type of Cookie Source Expiry
Persistent cookie NID 6 month
Persistent cookie _ym_d 1 year
Persistent cookie _ym_isad 1 day
Persistent cookie _ym_uid 1 year
Persistent cookie _ym_visorc_39451690 1 day
Persistent cookie i 1 year

4) Targeting – these cookies are used to deliver adverts that are relevant to you and your interests.

More information about Targeting Cookies is available in the table below:

Type of Cookie Source Expiry
Persistent cookie DV 1 day
Persistent cookie 1P_JAR 1 month
Session cookie __hssrc Session
Persistent cookie __hssc 1 day
Persistent cookie __hstc 1 month
Persistent cookie hs-messages-is-open 1 day
hubspotutk hubspotutk 1 year

5) Third Party Websites’ Cookies – we may use third-party service providers to assist us by providing certain statistical and analytics information. Third Party Websites’ Cookies are set by someone other than us for purposes such as e.g. collecting information on your behavior, demographics, or personalized marketing.

a. This may be a web analytics service provided by Google Analytics that assists us in analyzing the use of our Website. Google Analytics uses cookies for this purpose. b. For more detailed information on Google Analytics data processing activities, please go to c. This may be Google’s reCAPTCHA which is collecting your hardware and software information in order to analyse if you human or robot. Google’s reCAPTCHA uses cookies for this purpose. d. This may be Yandex.Metrica web analysis that contain the following data (without limitation): device type, device model, device brand, screen resolution plug-ins used (e.g. Flash, Java), referrer URL (previous page accessed by the user), country and region from which the request originated, clicks, number of forms sent (depending on the goals defined). The information provided by the cookies help us to improve our website. For more detailed information on Yandex.Metrica web analysis data processing activities, please go to

We do not have control over the placement of cookies by other third-party websites, even if you are directed to them from our Website.

5. How do we obtain your Personal Data?

We collect information you provide directly to us. For example, when becoming a new client (if you have entered into or seek to enter into an agreement with us). The Company also collects information which you provide to us, such as messages that you have sent to us, by access and use of our website or mobile application, by setting up an account with us, when you subscribe to our electronic publications (e.g. newsletters).

Personal Data that we may collect from third partiesThere are number of ways to manage cookies. You can set your consent or if you wish you can control or delete the placing of cookies on your computer. If you delete the cookies, any settings and preferences controlled by those cookies will be deleted and will need to be re-created when you visit our website subsequently. We have explained how you can exercise this right below:

1) Consent Tool

Our Cookie Consent Tool may be utilized to customize your cookie preferences. The tool will record when you have consented to our cookie policy and will ask for consent again annually to ensure users stay up-to-date with changes to our cookie and privacy policies. The consent tool specifically controls the marketing cookies and analytical cookies set by using our website. Essential cookies cannot be disabled, nor can the tool be used to block cookies on third-party websites linked from our website.

2) Using Your Browser

Most browsers allow you to change your cookies settings. Many of the cookies used on our website and through emails can be enabled or disabled through our consent tool or by disabling the cookies through your browser. However, if you set your browser to block essential cookies, some parts of our website will not work. In order to understand those settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details:

a. Cookie settings in Internet Explorer;

b. Cookie settings in Firefox;

c. Cookie settings in Chrome;

d. Cookie settings in Safari.

6. Changes and Updates to this Cookies Policy

We will occasionally update this Cookies Policy to reflect changes in our practices and services. When we post changes to this Cookies Policy, we will revise the ‘Last Updated’ date at the top of this Cookies Policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes on our website. We recommend that you check this page occasionally to inform yourself of any changes in this Cookies Policy.